Finding exactly what you need as quickly as possible is an important yet challenging concept in this industry, especially since we have everything you could possibly want. The recent changes made to our website will greatly improve the user experience, let's talk about it!
Take a look at the changes we have made below, and see first hand how we continue to strive in order to meet the needs of our customers (we are listening):
1) Search by Vehicle - Fitment Tool
The first major update made is a custom built "Search by Vehicle" feature that is powered internally compiling years and years of data. This allows you to find products that are catered to your machine so much faster. The accuracy of the fitment data is phenomenal and we will continue to improve this new feature over time.
Take a look of the tool in action, you will see a great example finding yourself on a unique landing page specific to your machine.
As you can see, this particular search is for a 2018 Polaris RZR 900. By providing the year, make & model information into the Fitment tool, we are able to provide customers with a narrowed down list of parts, accessories and maintenance items specifically tailored to their vehicle!
2) Navigation Enhancements
Our mobile traffic continues to increase and it's important that we adjust to this trending statistic. Below are a few screenshots of some different areas of our website on a mobile device. Take a look for yourself, you will continue to see improvements on mobile over the next few months.
3) Customer Support
We are now offering Live Chat, Email Support and a Dedicated Phone Number in order to provide you with prompt customer service.
As we approach these unprecedented times, it is very important that we do our best to provide you with multiple ways of reaching our team for questions and order support.
4) Additional Product Lines
Over the next few weeks and months to come, FixMyToys will be adding more major product lines to an already great selection of brands. It's in our blood to offer great products at the best possible pricing, and with a greater selection than most competitors, we will continue to be your true one-stop-shop for all of your powersport needs!